LAST UPDATED: 29/03/2017


Welcome to

The website is owned and operated by Tisa Jewellers PTY LTD A.B.N 84 614 612 369.

In this Privacy Policy, the expressions “Tisa Jewellers”, “we”, “us” and “our” are a reference to Tisa Jewellers PTY LTD

This privacy statement discloses the privacy practices for Tisa Jewellers. At Tisa jewellers, we want your online and in-store experience to be enjoyable and we take care to respect your privacy when you visit our website and our stores. We are committed to protecting your privacy and encourage you to periodically review this page to be informed of how we protect the information you disclose to us.

If you believe that Tisa Jewellers is not abiding by our posted privacy policy, please contact us at 0422567005 or e-mail us at


Tisa Jewellers is the sole owner of the information collected on this site. Most often, this personal information will be collected from you in connection with a purchase you make from us. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Tisa Jewellers collects information from our users at several different points on our website.

Tisa Jewellers may also use or disclose your personal information solely to provide you with certain services that are detailed below. Information will be used/if needed to provide you with the requested service, such as outside shipping company to ship orders, and a credit card processing company/PayPal to bill users for goods and services.


You will be asked to create an account when you make your first purchase on our site. By creating an account, the system will remember your personal and purchase information and the checkout process on future purchases will be fast, easy and always completely secure.

Creating an account is also fast and easy: simply enter your personal information once and select your very own username and password. Then during checkout on your next purchase, just login and the system will take care of the rest. At all times, your personal information is accessible to you to review, edit, or update as necessary by clicking on the “My Account” link.


We request certain information from the user on our order form when making a purchase. You may be required to provide contact information (such as name, email, and postal address) and financial information (such as credit card number, expiration date, CVV). This information is used for billing purposes and to fill the customer’s order. If we have trouble processing an order, this contact information is used to communicate with the customer. Unless stated otherwise all prices are in Australian Dollars. Non-Australian currency figures are approximations based on exchange rate. All credit cards are charged in Australian Dollars. You will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you a tax invoice. Only those goods listed on the tax invoice will be included in the contract formed. We keep complete and accurate records of online contracts when you accept one of our offers. Our system also helps you to keep an accurate record so there is no confusion about the contract.

If you have a problem with any of our products or services that you receive from us, our website provides further information about how to make a complaint, obtain redress or pursue dispute resolution. We can be emailed at if there is a problem.


By using our website, we may utilise “cookies” which enable us to track and target the interests of our users in the aggregate by analysing popular areas and products to enhance future experiences on our site. A cookie is a piece of data stored on the user’s hard drive containing information about the user. We use both session and persistent cookies. Usage of a cookie from our site does not/is not identify/linked to any personally identifiable information, but may identify your internet service provider or computer.

Tisa Jewellers’ database might track and use the traffic throughout our site. This includes IP (internet protocol) addresses, browser type, ISP (internet service provider), referring/exit pages, platform type, date/time stamp, and #of clicks to analyse trends, administer the site, track user’s movement in the aggregate. The statistics help us decide which products and services best serve our members and guests. This information does not identify you personally.

If you do not want information collected through the use of cookies, there are simple procedures in most browsers that allow you to delete existing cookies, to automatically decline cookies, or to be given the choice of declining or accepting the transfer of particular cookies to your computer.

We use aggregate information from demographic surveys, traffic patterns and IP addresses to customize our site. Aggregate information is occasionally shared with partners third parties for purposes such as planning or executing advertising or promotions. Tisa jewellers extend the same privacy protection to your personal information and do not share any personally identifiable information.

Google Analytics, Display Advertising, Remarketing AND SWEEPTAKES

We undertake and use the following Google features on our website, Google Analytics, Google Adwords, Remarketing and DoubleClick. These features do not use any sensitive personal information you have provided us, nor do they use any personal information. We do not facilitate the merging of your personal information with any non-personal information unless we notify you and you opt-in to that merger.

If a user wishes to subscribe to our catalogue, newsletter, etc., we ask for contact information such as name, street address and e-mail address to provide these communications. Because we respect our users’ privacy, we provide a way to opt-out of these communications. Please see the choice and opt-out section below.

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send you an e-mail. Generally, users may not opt-out of these communications, though you can deactivate your account. However, these communications are not promotional in nature.

From time to time, our site requests information from users via surveys or sweepstakes. Participation in these surveys or sweepstakes is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name, shipping address and e-mail address), and demographic information (such as post code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.


Tisa Jewellers takes every precaution to protect our users’ information. When users submit sensitive information via our website, your information is protected both online and off-line.

All the information is encrypted and is protected with the Secure Socket Layers (SSLs) best encryption software in the industry – Secure Socket Layers (SSLs). In addition, the servers that we store personally identifiable information on are kept in a secure environment under restricted access.

If you have any questions about the security at our website, send us an e-mail at for more info.

Collections of personal information via linked websites

This website may offer links to other websites. Those websites may also collect your personal information (including information generated through the use of cookies) when you visit them. We are not responsible for how such third parties collect, use or disclosure your personal information, so it is important to familiarise yourself with their privacy policies before providing them with your personal information.


Established members will occasionally receive information on products, services, special offers and a newsletter. Out of respect for the privacy of our users, we present the option to not receive these types of communications. Please see our choice and opt-out below.


If a user’s personally identifiable information changes (such as your post code, phone, e-mail or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate that user’s personally identifiable information provided to us. This can be done by using the unsubscribe feature in our communication.


Users who no longer wish to receive promotional materials may opt-out of receiving these communications by using the unsubscribe feature in our e-mail.


By using our website, purchasing a product or service or entering a competition or interacting with us via social media, where you have been provided with a copy of our Privacy Policy or had a copy of our Privacy Policy reasonably available to you, you are acknowledging and agreeing:

(a) to provide the consents given by you in this Privacy Policy; and

(b) that you have been informed of all of the matters in this Privacy Policy.


We reserve the right to modify this privacy policy, and any of our policies or procedures concerning the treatment of information collected through the site, without prior notice. You can determine when this privacy policy was last revised by referring to date at the top of this page. Any changes to our privacy policy will become effective upon posting of the revised policy on the Internet, accessible through the site. Use of the site following such changes constitutes your acceptance of the revised policy then in effect. We encourage you to periodically review our privacy policy to ensure familiarity with our most current version.